Skills & Experience

Microsoft Products

• Installation and maintenance of
  • Windows 9x/2000/XP/Vista/Seven
  • Windows Server 2003/2008
  • Active Directory & Domain Controllers
  • Microsoft Exchange 2003/2007
  • Windows Deployment Services
  • Windows SharePoint Services
  • IIS 5/6/7
  • SQL Server 2005
  • PHP, ASP, and other programming languages
  • MySQL

Unix / Linux

• Installation and maintenance of
  • Ubunutu, Redhat, CentOS, Fedora, Suse, and others
  • Parallels Plesk 6.0 - 9 (formally known as SWSoft)
  • Apache
  • PHP, and other programming languages
  • MySQL
  • Xcache
  • Zend Optimizer
  • and numerous optimization tools
• Experience with Autosys
• Intermediate common knowledge

Novell

• Installation and maintenance of
  • Novell Netware 6+
  • Groupwise
  • Client software
• Basic common knowledge

Web Development

• HTML, DHTML, CSS
• Basic Javascript
• Basic-Intermediate PHP
• Basic CGI-Perl
• Embedment/Implementation of but not limited to Java Applets, Flash, ASP.NET, and many other programming languages
• Photoshop
• Content management systems PHP/MySQL

Database Administration

• Microsoft Access
• Microsoft SQL Server 2005
• MySQL
• Knowledge of database concepts

Cisco Networking

I have completed CCNA courses 1 through 4.

Web Server Administration

I currently lease a Linux web server with a 10Mbit unmetered line located in San Jose, California. The server uses the Plesk 8.2 control panel. I administrate the server using the SSH protocol. I have installed, configured and maintained Plesk, PHP, MySQL, Zend Optimizer, IonCube Loader (Plesk version), and Xcache. I have optimized my configuration files such as the php.ini, my.cnf, and apache httpd.conf as well as installed Xcache software to lower server load.

Gaming Server Installation & Administration

I am a fan of the popular first-person shooter Counter Strike: Source. CS:S is an extremely flexible online environment with numerous modification plug-ins, scripts, and tools to change the game play. The server installation is completed from the command line on both Linux and Windows platforms. After the base server installation is complete there are configuration files that need to be manually created for further customizations.

Products like MetaMod: Source (SourceMod), Mani-Admin-Plugin and EventScripts can be used to completely modify the game-play. Each product is installed differently and independently.

Information Technology & Systems Management Experience

I have worked within the Information Technology field since I was 17 years old. I started off with web development and then my knowledge quickly spread to software, programming, and hardware areas of technology.

After establishing a successful music download service, web-hosting and networking gained my interest. I started off with a few networking house-calls with a computer company in my hometown. I was setting up networks using HUB/repeaters and a proxy server. Around the same time home routers began to flood the market, which was much easier for the average person to install at home.

Later in high school I was hired at Staples Business Depot where I worked in the electronics department. It didn't take me long to start helping out in the Tech Centre fixing customer computers and electronics.

After spending a few years in retail I continued my education at the Nova Scotia Community College seeking a diploma in the Information Technology Systems Management and Networking course.

After graduating from the NSCC, I was hired at the Graybar Canada Head Office for a work-term of 3 months. During my time at Graybar Canada I migrated 475+ employees to a new in-house e-mail solution. At that time the email services were hosted by their internet service provider.

I was in-charge of scheduling, calling, and performing the upgrade on each employee's computer during regular work hours. Using DameWare, a remote desktop application, I was able to remotely connect to the users machine and import their Outlook data into the new Outlook Exchange profile. I was also required to create their Exchange Mailbox and change the users SMTP information within the Active Directory. After the user was successfully migrated I had to add their username/password to another software title called "POPtoEXCHANGE". This product checked the users old POP e-mail server for mail while the migration was taking place.

As I completed the upgrade, I was assigned to general I.T. duties such as answering the phone, desktop support, server monitoring, and network design documentation.

In January 2008, I was employed by Keane Canada as a Technology Consultant for the Morgan Stanley Project. My training consisted of Autosys and Unix Aurora environments. After a year of employment I was promoted to Backup Team Lead, and only a few short weeks later I was promoted again to Team Lead of the dayshift team.

In April 2009, I was offered a position at the Head Office of Graybar Canada on the IT Infrastructure Support team. I support, deploy, and maintain desktops, laptops, multi-function units, some servers, as well as other devices. I was also given the opportunity to support all Nortel Business Communication PBX systems.

During my time with Graybar I have deployed Windows SharePoint Services, Windows Deployment Services, numerous desktops/laptops/multi-function units and developed an online corporate directory. My daily duties at Graybar consist of managing the daily backups and preparing them for off-site pick-up; event log checking on numerous servers; alert monitoring; computer system maintenance and deployment; taking calls from the IT Support hotline; and many other IT duties.